Description

about us contact us shipping payment Return Policy SobeDIgital is an American company that specializes in DSLR camera accessories. Our company has been in business for 15 years with both a brick and mortar retail location in the heart of South Beach and online presence. Our customer service staff is always available to answer any questions or concerns you may have. We strive to provide the best service on Ebay. Our main concern is your satisfaction. For any questions or concerns, please contact customer service at 407-914-0245 Our customer service representatives are available to quickly answer your e-mails every day of the week. We ship to all locations worldwide. Continental United States, APO, FPO, Puerto Rico, Guam, and the U.S. Virgin Islands are subject to United States domestic shipping rates. UPS service is not available to non-continental states. International items are shipped via USPS (United States Postal Service). International Buyers - Please Note: Import duties, taxes, and additional charges are not included in the item price or shipping cost. These charges subject to your country's laws and customs and are the sole responsibility of the buyer to investigate such costs. Consult your country's customs office to determine what these additional costs may be, prior to bidding or buying. Customs fees are normally charged by the shipping company or collected when the item is picked up. These are not considered additional shipping charges. We are not able to under-value merchandise or label the item as a gift on customs form. Doing so would be in violation of U.S. and international laws. All packages are shipped the next business day International buyers can expect parcel arrival within 15 business days; however, delays of up to 30 days have been known to occur depending on the country's postal service. Slow delivery times have been reported by some buyers in the following countries: Russia, Spain, and various Eastern European countries. If you require your package to arrive as soon as possible, you may upgrade the shipping to Express Mail International through the USPS. For orders being shipped to temporary stay addresses - such as hotels - we are not liable for failure to receive items in cases of late, or lost, shipping. We accept PayPal as payment methods for any domestic transaction. Packages destined to Florida are charged an additional 7% in sales tax according to state law. International payments must be submitted through PayPal to guarantee safety of the transaction. request a winning bidder to provide documentation supporting their identity. We are committed to your absolute satisfaction. We will gladly exchange or refund any items, within 14 days of their delivery, if the purchase does not warrant your 100% satisfaction. Contact SobeDigital Customer Service to obtain an RMA number before returning any items. Shipments received by SobeDigital without an RMA number will not be accepted. For exchanges or refunds, the product must be in the same condition in which it was received, including: the box, UPC bar code, packaging, and all accessories and documentation. Multiple-item purchases with missing products will only be partially refunded for the value of the missing item(s). Missing or damaged packaging and/or instructions will be refunded for the amount of the item minus a 15% restocking fee. Return shipping costs are, in some cases, the responsibility of the buyer. Refunds or exchanges will only be processed after receipt of the returned item(s). Please allow up to 2 business days for returns to be processed. Shipping and handling charges for international orders are not refundable. Please refer to your particular product's packaging for manufacture warranty terms and conditions. After the 14 day return and exchange period has elapsed, product warranty claims should be forwarded to the manufacturer. The complete warranty information is included with the product. NEEWER 36MM Tripod Ball Head 360° Panoramic Metal with Arca Type Quick Release Plate, 1/4" Screw 3/8" Thread Mount, Max Load 17.6lb/8kg, Tripod Head for Monopod, Slider, DSLR Camera, Camcorder (Blue) Items Description Note: Tripod Ball Head ONLY. Camera and Tripod are not included. Description: This Tripod Ball Head is made of metal with solid construction, so it is solid and durable enough. 360 Degrees Swivel, comes with 1 Panning knob and 2 locking knob for adjustment, you are able to set your camera at different angle. Comes with band scale, the locks can be controlled more accurately and achieve quick location shooting. With Fine Tuning Damping to protect your device from sudden plunge while doing versatile angle shooting. 3/8 inch screw thread hole is for connecting tripod, monopod, slider and other stands; 1/4 inch quick shoe plate is for most DSLR cameras and camcorders; It is easy to set up and take down Specifications: Material: Metal Color: Black+Blue Bottom Screw Thread: 3/8" Quick Shoe Plate: 1/4" Load Capacity: 17.6lbs/8kg Package Contents: 1 x Tripod Ball Head SOLID CONSTRUCTION: Made of metal with solid construction, it is durable and tough enough 360 DEGREE ROTATION BASE: With 1 Panning knob and 2 locking knob, they can set your camera at different angle; With band scale, the locks can be controlled more accurately and achieve quick location shooting FINE TUNING DAMPING: Protect your device from sudden plunge while doing versatile angle shooting MORE FLEXIBILITY: 3/8 inch screw thread hole is for connecting tripod, monopod, slider and other stands; 1/4 inch quick shoe plate is for most DSLR cameras and camcorders; It is easy to set up and take down Note: Tripod Ball Head ONLY. Camera and Tripod are not included Payment Please do not hesitate to contact us if you have any questions of payment procedures. Sales Tax: California residents, please add 8.75% for sales tax. Shipping Ship To Services Handling time Insurance Tracking Number USA Standard Shipping 1-6 Not include With CANADA USPS First Class Mail \International 5-10 Not include With Items dispatched to buyer's PayPal confirmed address from Monday to Friday (weekend & Holiday excluded) after payment has been received. Please check your shipping address carefully before checkout. If you want to change the address, pls kindly contact us through ebay message within three hours after payment. Otherwise, any change information may be disregarded once dispatched. Postage includes packaging material, shipping label, handling fee and so on. Do not provide local pick up service. Returns Customers must contact us within 7 days to make a refund for all non-used products and buyers should return package with paid shipping label to our warehouse within 30 days since the delivery date.Issurance fee, shipping and handling charges are non-refundable. All NON-Seller's Mistake(E.g buyer change idea,dislike item or buy wrong item)returns for refund or replacement must contact seller first ,then all the problem will be processed.On this case,the buyer are responsible for shipping and handling charge as well as return fee. Any quality problem happened within warranty time, buyer has an obligation to cooperate with seller to verify the item's problem,If need replacement or refund,buyer are responsible for all kind of return shipment. Warranty service is limited to normal usage, any other artificial damage (such as disassembling by user, connecting with non-compatible accessories, not use according to the instruction and any other accident damage.Any maintainance and refit without seller's confirmation and upgrade, crack and the natural scratches on the plastic surface and accessories etc) as well as warranty stick damaged are out of warranty. Please make sure the item is intact and quantity is complete before signing the package or the item will be returned at once. Seller will not responsible for any problems such as breakage and deficiency after buyer signed. Please make a note in a paper with your eBay UserID,purchased date and details of the issue you are experiencing.